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Title details for Responding to Rapid Change in Libraries by Callan Bignoli - Available

Responding to Rapid Change in Libraries

A User Experience Approach

by Callan Bignoli
Lauren Stara
ebook
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In the face of rapid change and an ever-widening constellation of challenges, it's crucial for library leaders to pull back to the question of "why?" Plotting a sustainable way forward depends upon recommitting ourselves to our underlying values, such as customer service and community-building, while fostering the improvements that change makes possible. With passion, patience, and fortitude, libraries can stride confidently into the future. In this book, noted speakers and consultants Bignoli and Stara speak directly to library directors, managers, administrators, and technology staff, offering concrete guidance on setting or resetting strategic priorities. Taking an interconnected and specific approach to planning for and strengthening the library environment as a whole, their book

  • discusses why libraries should embrace change as a fundamental part of library life;
  • explores how to harness rapid change to provide more responsive, user-centered library service;
  • addresses the ways in which libraries straddle the physical and the digital, in areas such as service provision and collections, illuminating how they overlap and can be improved using similar philosophies;
  • presents both a comprehensive overview of library technologies as well as related team and change management advice, all grounded in user experience principles;
  • shows how the concepts of sustainability and flexibility apply to physical space planning and design, from furniture selection and arrangement to infrastructure; and
  • provides sound guidance on project management, problem solving, preparing for future challenges, personal reflection and self-care, and other leadership topics.

    • Creators

    • Publisher

    • Release date

      November 10, 2020

    • Formats

      • Kindle Book

      • OverDrive Read

        • ISBN: 9780838949788

      • EPUB ebook

        • ISBN: 9780838949788
        • File size: 3849 KB

    • Languages

      • English

    • Reviews

      • Library Journal

        August 1, 2021

        Even before the pandemic, libraries regularly adapted to serve the needs of their communities. Bignoli (library director, Olin Coll. of Engineering) and Stara (Massachusetts Board of Lib. Commissioners) offer advice to help library leaders and their teams nimbly adapt to change and evolve along with their users. An introductory section titled "Passion" underscores the importance of focusing on the library's users in all areas of planning and covers basic user experience concepts. The remainder of the volume is divided into sections titled "Patience" and "Fortitude," in honor of the New York Public Library's iconic lion statues. "Patience" covers areas in which library leaders can expect to navigate change, including hiring practices, technology, and space use and design. "Fortitude" concludes with tips for tackling problems of varying sizes, documentation and record keeping, and potential areas of concern for libraries. VERDICT A quick read that encourages accepting uncertainty and imperfect results to build resilience. Will appeal broadly to librarians, particularly those in management and leadership positions.--Sara Holder, Univ. of Illinois Libs., Champaign

        Copyright 2021 Library Journal, LLC Used with permission.

    Formats

    • Kindle Book
    • OverDrive Read
    • EPUB ebook

    subjects

    Languages

    • English

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